BeyondBranches works with financial service providers, merchants, billers, and other organisations that aim to increase their efficiency and outreach through the use of electronic money. We bring standardised systems and processes that reduce risk significantly and provide consistency. This ensures compliance with the regulatory policies and frameworks as well as internal processes and procedures.
The route to market in mobile financial service deployments typically is: the authorised service provider markets its services to consumers whilst building up its agent networks. The Agents have to then wait for consumers to find them and begin to perform transactions. This causes Agents to potentially lose interest in the service. In addition, the service provider has to ensure sufficiently high commissions are paid to the Agents to keep them interested.
It is well understood that agents are the most important part of any mobile financial services deployment. Efficient and well-managed Agents help create a very positive experience of all mobile financial services. BeyondBranches works with Agent Network Operators to help standardize processes and deploy the BeyondBranches Duka Platform into the market and in some instances build its own "tier 1" agent network.
Our approach ensures the Agent has sufficient transactions volume for cash-based services and preparing well for mobile financial services being offered by service providers.