Q1. Can i become a BeyondBranches Agent?
A1. Yes. If you are a business owner or provide a service from a fixed location you could be eligible, so why not get in touch to find out more.
Q2. What kind of phone do i need?
A2. The BeyondBranches service is available on all internet enabled smartphone devices.
Q3. How do i register?
A3. Registering is easy. Just click this link, fill in your first name, last name, mobile number and email address then wait to be contacted by a member of our team who will complete your registration.
Q4. What happens after i submit my application?
A4. After you submit your details through the provided link, a member of our team will contact you to verify your identity against supporting documents. Once they have confirmed your details your account will be activated and you can start providing the Beyondbranches service to your customers.
Q5. What services can i provide through the being a BeyondBranches agent?
A5. There are a large number of services that can be made available to your customers through the adoption of the BeyondBranches service, from Airtime top up to cash deposit into any bank account. If there is a specific service that you are interested in providing please get in touch to find out more.
Q6. What do i do if i need help providing the service?
A6. All of our Agents are supported by our dedicated team of field support staff. These support staff should be contacted as a first port of call should you have a problem or require any additional information about the service.
Q7. How do i top up the balance in my account?
A7. To have your balance topped up, you will need to pay cash into the BBNL account and notify us with a copy of the deposit teller. Alternatively you can effect a bank transfer. The details for such a transaction are as follows:
Account name: BeyondBranches Nig ltd
Account number: 0033938830
Bank: Diamond Bank
Q8. What do if i have a question which is not answered in this FAQ?
A8. Should you have a question that is not answered in this FAQ please do not hesitate to contact us to find out more.